CRM

Castle CRM Joins BlackBerry Alliance Program23 Feb

Castle CRM (www.acastle.com), a leader in CRM consulting services for companies seeking new business strategy and workflow automation, announces that it has joined the BlackBerry Alliance Program.

Castle CRM offers Mobile Services for Sage SalesLogix Customers. Their “Quick Start” solution allows their clients to “get up and running” quickly and optimize resources, improve responsiveness and increase customer satisfaction.

[Read Full Press Release]

CRM

How Recession-Proof Is CRM?23 Feb

Consilience member Steve Chipman is quoted in in this InsideCRM article.

“During a recession, it’s much more difficult to acquire new customers, so many companies are looking to their customer base for additional revenue opportunities,” said Steve Chipman, CEO of Lexnet Consulting Group Inc. “This means that a CRM system automatically becomes a more valuable tool for segmenting existing customers and scheduling the appropriate follow-up actions, whether those actions are phone calls, site visits, emails or a combination.”

MS CRM

Technology Advisors Microsoft CRM Webcast – March 18th22 Feb

Technology Advisors will be presenting a “Grow Your Business with Microsoft Dynamics CRM” webcast on March 18th.

SalesLogix

SalesLogix 7.5 SP1 Released22 Feb

SalesLogix 7.5 SP1 has been released.  Enhancements include:

  • Task-oriented Activity Workspace
  • Filter Enhancements
  • Role-based Field Level Security for Web
  • Customization Improvements
  • Web Usability
  • Performance Improvements
  • Compatibility
  • Embedded Product Survey
  • Disconnected Web (account subscription, mail merge)

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