CRM

Castle CRM Joins BlackBerry Alliance Program23 Feb

Castle CRM (www.acastle.com), a leader in CRM consulting services for companies seeking new business strategy and workflow automation, announces that it has joined the BlackBerry Alliance Program.

Castle CRM offers Mobile Services for Sage SalesLogix Customers. Their “Quick Start” solution allows their clients to “get up and running” quickly and optimize resources, improve responsiveness and increase customer satisfaction.

[Read Full Press Release]

CRM

How Recession-Proof Is CRM?23 Feb

Consilience member Steve Chipman is quoted in in this InsideCRM article.

“During a recession, it’s much more difficult to acquire new customers, so many companies are looking to their customer base for additional revenue opportunities,” said Steve Chipman, CEO of Lexnet Consulting Group Inc. “This means that a CRM system automatically becomes a more valuable tool for segmenting existing customers and scheduling the appropriate follow-up actions, whether those actions are phone calls, site visits, emails or a combination.”

CRM

Lexnet Announces Podcast Series12 Jan

Lexnet Consulting Group has announced a series of podcasts with people who are influential in technology.

CRM

BrainSell Acquires FMG Systems18 Oct

BrainSell Technologies, LLC, a leading Sage Software business partner, is pleased to announce its acquisition of FMG Systems. FMG Systems is a Sage business partner focused on customized business solutions for retail management, manufacturing/distribution, and financial accounting. Clients will now have a one-stop solution provider from Accounting to CRM applications and expert services.

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